Your Role

Be part of a successful team driving the implementation of new solutions, SAP system migrations, as well as user support and training. Problem-solving is one of your strengths, and you enjoy contributing to the search for technological solutions.

Your place could be with us!

Our advantages

• Competitive compensation including a defined benefit pension plan, comprehensive group insurance, and virtual health care services;
• Annual performance bonus;
• Hybrid work model combining flexibility and collaboration;
• Flexible work schedule of 37.5 hours per week;
• Generous paid time off to promote a healthy work-life balance;
• Employee and Family Assistance Program (EFAP);
• Professional development, wellness programs, and much more!

Your Responsibilities

• Provide expertise in the use of the various applications within the portfolio and ensure user support.
• Assess system support issues and implement appropriate corrective actions.
• Develop and maintain access procedures, functional specifications documentation, and training materials.
• Train the “superusers “community.
• Contribute to the research and analysis of current system capabilities and participate in the development of technological solutions.
• Implement changes and updates by preparing functional specifications, then designing, testing, and deploying the required adjustments.
• Analyze new projects and requests, and provide recommendations.

Your Profile

• University degree in Business Administration or a related field.
• Minimum (5) years of experience in a similar role supporting various business applications, such as HRIS
• Good knowledge of SAP functional components (configuration, tables, transactions, etc.).
• Strong understanding of business processes, including maintenance management, project management, materials management, and quality management.
• Project management experience in a structured and collaborative environment.
• Strong interpersonal skills.
• Ability to proactively respond to the needs of users and internal stakeholders.
• Fluency in French and English, both spoken and written. This requirement is necessary due to the position’s communication with teams located in Quebec and Ontario.
• Valid driver’s license, Class G (Ontario) or Class 5 (Quebec), with a driving record that meets insurance requirements.